Terms and Conditions

Prices and Payment Terms

Prices are subject to change without notice. CCRC reserves the right to increase prices as received from manufacturers.

Terms are Net 30 days to domestic accounts with approved credit.

A late payment charge of 1.5% a month may be added to unpaid balances more than 30 days old.

Any orders received from customers with overdue balances may be placed on hold and not scheduled for delivery or production until the balance is paid in full.

Mastercard, Visa and American Express are welcome with a 3.5% service charge added to each order.

Shipping

Freight is FOB shipping point.

Please include any special shipping instructions with your order including preferred carriers and/or account number.

Unless specified orders will ship "best way" prepaid and add.

Orders under $50.00 will be subject to a $10.00 processing and handling charge.

Drop shipments to customers are available free of charge providing the minimum dollar value is met.

Returned Goods

All returns must be authorized by a Connecticut Clean Room Corp. representative and may be subject to restocking charges. All returns must have an accompanying RGA (Returned Goods Authorization) number.

Under no circumstances will any return be accepted without such approval or number. Goods will be returned at buyers expense.

All items approved for return must be in unused, original packing and re-saleable condition. CCRC reserves the right to inspect all goods before issuing credit.

To insure a credit is received, you must include with your return:

  1. Company name, address and purchase order number
  2. Copy of CCRC dated invoice
  3. CCRC RGA authorization number and reason for return

The following items and categories cannot be returned after a period of 120 days: Disposable Gloves, Finger Cots, PolyTack Mats and Tacky Rollers

Items Not Authorized for Return:

  • Special Order Items
  • Custom manufactured goods
  • Special cut papers including rolled goods or wipers
  • 3-hole drilled paper
  • Logo or message mats
  • Items not purchased directly from CCRC
  • Discontinued items

Klean Air Supplies: CCRC can help you meet your minority purchasing requirements through its direct affiliation with Klean Air Supplies, Inc. This minority owned and registered company meets and satisfies all government requirements for minority status. Call Klean Air Supplies at (860) 583-1589 for additional information.

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